Legal · SMS Messaging Program

SMS Messaging Program

Inxcess LLC, DBA Intuo

Effective Date: April 29, 2026

Last Updated: April 29, 2026

Who sends these messages

Intuo sends text messages on behalf of the businesses that use our platform, from a phone number assigned to that business. Messages come from the business you booked with; Intuo is the sending platform.

How you opt in

Online booking. When booking online, you enter a mobile number and may tick an unchecked box reading "I agree to receive appointment texts from [Business Name], sent by Intuo. Reply STOP any time." A second, separate unchecked box covers promotional offers. Below both, the form shows "Msg frequency varies. Msg & data rates may apply." with links to our Terms and Privacy policy.

Consent is optional. Neither box is ticked for you, and neither is required. The booking is submitted and confirmed whether or not you agree to receive texts — agreeing to messaging is never a condition of booking an appointment, paying a deposit, or using the service. If you leave the appointment-text box unticked, the business confirms your appointment on screen instead, and you can reply STOP at any time if you change your mind later.

Phone booking. When you book by phone with a business's staff or their automated assistant, you give the mobile number where you'd like your confirmation and reminders sent.

Booking form consent step: two unchecked, optional checkboxes for appointment texts and offers, the appointment-text box labelled "Optional — consent is not required to book", with message frequency and data-rate disclosure.
Live example from a Intuo clinic customer's booking page. Both boxes start empty and neither blocks the booking.

What you receive

Depending on the business and the stage of your visit, you may receive:

  1. Booking confirmation.
    Hi Sarah, you're booked at [Clinic Name] on Wed, Sep 9 at 9:45 AM. Manage: https://app.intuo.health/portal/a1b2c3d4e5 Reply STOP to opt out.
  2. Deposit request.
    Hi Sarah, you're booked at [Clinic Name] on Wed, Sep 9 at 9:45 AM. A $50.00 deposit is required to lock it in: https://app.intuo.health/pay/cmt7x9k2p0001 Reply STOP to opt out.
  3. Appointment reminder (reply C to confirm, R to reschedule, or CANCEL APPT to cancel).
    Hi Sarah, reminder: your appointment at [Clinic Name] on Wed, Sep 9 at 9:45 AM. Reply C to confirm, R to reschedule, CANCEL APPT to cancel, or manage: https://app.intuo.health/portal/a1b2c3d4e5. Reply STOP to opt out.
  4. Day-of notice.
    Hi Sarah, see you soon — your appointment at [Clinic Name] at 9:45 AM. Manage: https://app.intuo.health/portal/a1b2c3d4e5
  5. Post-visit feedback request.
    Hi Sarah, thanks for coming in today. How was your visit? Tap to rate: https://app.intuo.health/s/f6g7h8i9j0 (or just reply 1-5)

Frequency and cost

Message frequency varies by your appointment activity and preferences. Message and data rates may apply.

Opting out and help

Reply STOP to any message to opt out; you will receive one confirmation and no further texts. Reply START to opt back in. Reply HELP for contact information. STOP, END, QUIT, UNSUBSCRIBE and CANCEL all opt you out.

Privacy

We do not share, sell, or provide your mobile phone number, SMS opt-in status, or messaging consent data to third parties or affiliates for marketing or promotional purposes. The only third party that receives your number for messaging is the telecommunications provider that carries the message to your phone. See our Privacy Policy and Terms of Service for more detail.