After the visit,the work finished.
Once you’re onboard, Intuo reads the note your provider signs and finishes what it started: the follow-up booked with real times, procedure prep and consents sent from your protocol, the day-before confirmation, a check-in after, refill requests routed and care gaps closed. Anything clinical goes to your nurse or provider.
Every signed note is a plan. Every follow-up that never gets booked is a patient left waiting.
Put in your clinic’s own figures. We’d rather show you your math than quote someone else’s study.
Follow-ups = visits a week × 52 ÷ 12 × the percent of notes that ask for one. Never booked = follow-ups × the percent never booked. Hours = follow-ups × minutes each ÷ 60.
The note says “recheck in 6 weeks.” The visit gets booked.
Scroll to follow it ↓
Your provider signs the note. Intuo reads it and lists the work it creates, each item tied to the sentence it came from.
Nothing booked in the window yet, so the patient gets two or three real times with that provider and visit type.
No reply: a second text, then a call, on your schedule. If it waits on a scan, it holds until the result is filed.
The pick is booked in your EHR and confirmed. A decline goes to your desk list with every text sent.
Nothing to approve when it books; your desk gets anything that doesn’t. Intuo checks that a result is filed, but never reads it or tells a patient it’s in.
The coordinators who run it. The person who signs off.
Sign the note the way you do now. Intuo picks it up from there.
| EHR | Sees the visit close | Reads the signed note | Books the follow-up | Writes status and files |
|---|---|---|---|---|
| athenahealth | Checkout in the visit feed | Encounter, assessment and clinical documents | Booked in the live calendar | Appointment note, clinical document |
| ModMed | Encounter created or updated | The visit note | Appointment created | Appointment update, document on the chart |
| eClinicalWorks | New encounters, checked daily | Encounter and its documents | Booked through healow | Clinical note or PDF on the chart |
| AdvancedMD | New and changed notes, checked daily | Patient notes | Appointment created | Patient note, document on the chart |
| Nextech | Schedule, read daily | A daily export of signed notes | Appointment created | Appointment status, document on the chart |
| Healthie | Completed appointments | Chart notes | Appointment created | Document on the chart |
| Elation | Appointment updated | Visit notes | Appointment created | Non-visit note, uploaded document |
Works with 20+ EHRs, including these and more. Where an EHR doesn’t announce a signed note, Intuo checks once a day for the visits before. Each visit and procedure type is mapped once; anything unmapped shows on a daily list, so nothing is skipped quietly.
What we build, test and turn on once you’re onboard.
We work in your office beside your team for up to four weeks. Nothing runs on its own until it has worked on your real data, in front of your people.
- Days 1–3Your rules and protocolsWe load your follow-up rules, procedure protocols, consent forms and refill rules. Your medical lead approves every word patients will see.
- Days 4–7Your notes, read in shadowIntuo reads every signed note and lists the work it creates. Your team marks each item right or wrong. Nothing is texted or booked.
- Days 8–11Tested with your teamThe first follow-ups, prep texts and confirmations go to your own test phones, then to a small group, with every booking checked in your EHR.
- Days 12–14Turned onFollow-up booking, procedure prep and the day-before confirmation run for every visit. Check-ins, refills and care gaps switch on one at a time.
Intuo does the work. Your people make the calls.
What clinics ask first.
Do we have to change our scribe or note templates?
No. Intuo reads the note your provider signs, whoever or whatever wrote it. Keep your scribe; Intuo finishes what the note started.
What if the note isn’t signed yet?
Intuo waits. It checks again the next day, and a note still unsigned past the window you set shows on the morning list.
Does Intuo tell patients their results?
No. A follow-up can wait until a result is filed, but Intuo never reads it or tells a patient it’s in. Your provider does that.
Who writes the prep instructions and consents?
You do. We load your clinic’s own protocol and forms for each procedure, your medical lead approves them, and patients see them word for word. Every version is kept, so you can see exactly what any patient was told.
What if a patient has a problem after a procedure?
A warning sign in a check-in, a text or a late-night call goes to your on-call nurse right away, with the patient’s answers. Routine questions go to your desk inbox.
Which procedures does it cover?
Any procedure with a protocol: colonoscopy and endoscopy, injections, Mohs and minor surgery, cosmetic treatments. Each gets its own screening, prep, driver rule and check-ins.
Is it HIPAA compliant?
Yes. Intuo is HIPAA compliant and we sign a BAA with every clinic. Texts carry times and steps, never a diagnosis or a result, and every action is logged on the chart it touched.
Start with one. Add the next when it pays for itself.
Gigi plus one job, live in your clinic and your chart. Pick the job that eats your team’s day and watch it get finished. It starts with a short call to connect your EHR, and we sign a BAA first.
Receptionist
Gigi on every call, booking straight into your EHR.
Front Desk
Gigi plus two jobs, like deposits into your POS and signed intake.
Growth
Everything in Front Desk, plus recall and cancellation fill to keep the schedule full.
Studio
Everything in Growth, plus AI Studio to build and change your own jobs. Coming soon.
Chart sync included in every plan · extra jobs from $150/mo · one-time setup $1,500
HIPAA compliant. A BAA with every clinic.
Patient data stays protected end to end. We sign a business associate agreement with every clinic before anything touches your chart.