Workflows · front office to back office

Everything around the medicine, run from start to finished.

Seven workflows cover the administrative work that keeps a clinic open. Each one is a set of jobs, and every job runs from the moment it starts to closed, with a receipt, inside the EHR you already use. A person at your clinic approves anything sent to a payer, anything clinical written to the chart, and any money.

Works with 20+ EHRs: athenahealth · ModMed · eClinicalWorks · AdvancedMD · Nextech · Healthie · and more
01 · Front office
Front doorEvery call, text and web request answered and booked.Calls · Texts · Web forms · Online booking · New patients · Refill requestsStarts withAnswer, book and call back missed callsSee the jobs
02 · Front office
Scheduling and capacityReminders, waitlist and same-day backfill, so the day stays full.Reminders · Confirmations · Waitlist · Backfill · No-showsStarts withReminders plus same-day backfillSee the jobs
03 · Front office
Retention and recallPatients brought back on their clinical interval, not when someone remembers.Recall · Win-back · Reviews · Memberships · CampaignsStarts withRecall by clinical intervalSee the jobs
04 · Clinical
Documents and referralsThe fax pile read, matched to the chart and finished.Referrals · Records and results · Records requests · Payer faxesStarts withReferral fax to booked visitSee the jobs
05 · Clinical
Insurance and authorizationsCoverage checked at booking, authorizations tracked to an answer.Eligibility · Benefits · Prior authorization · Appeals · Patient estimatesStarts withCoverage check at booking, plus auth packets for your top codesSee the jobs
06 · Clinical
After the visitFollow-ups, procedure prep and check-ins that happen on their own.Visit follow-up · Procedure prep · Consents · Post-op check-ins · Refills · Care gapsStarts withFollow-up booked from the signed note, plus procedure prepSee the jobs
07 · Back office
Revenue cycleCharges captured and claims scrubbed before they leave, every payment matched.Charge capture · Claim scrub · Denials · Patient balances · Payer contractsStarts withCharge capture and claim scrub, before the claim leavesSee the jobs
with every workflow
Visibility and controlApprovals, an on/off switch for every job, and a receipt for everything Intuo does. It isn’t a separate purchase.How you stay in control
every job, the same four answers

A job isn’t done when it’s handed off. It’s done when it’s closed.

  1. 01What starts itA call, a fax, a signed note, a payment, a date on the calendar. Every job has one clear trigger.
  2. 02What Intuo does the moment it landsReads it, finds the patient in your chart and does the first piece of work in the same minute.
  3. 03What it keeps doing until it’s closedFollow-ups, deadlines and reminders run on their own, and anything stuck goes to the right person with the reason.
  4. 04The receipt, and who signed offEvery job ends with a record of what was done and where it was written, and the name of the person who approved it.
how we start

We set it up in your clinic, beside your team.

We work in your office for up to four weeks. We sit with your team, build the first workflow on your rules and your EHR, run it on your real data in front of your people, then pick the next job off their plate.

A front desk coordinator welcoming a patient
Your team stays with patients.
start with one job
48hours, free.

Gigi plus one job, live in your clinic and your chart. Pick the job that eats your team’s day and watch it get finished. It starts with a short call to connect your EHR, and we sign a BAA first.

Receptionist

$799/mo

Gigi on every call, booking straight into your EHR.

most clinics start here

Front Desk

$1,000/mo

Gigi plus two jobs, like deposits into your POS and signed intake.

Growth

$1,250/mo

Everything in Front Desk, plus recall and cancellation fill to keep the schedule full.

Studio

$1,500/mo

Everything in Growth, plus AI Studio to build and change your own jobs. Coming soon.

Chart sync included in every plan · extra jobs from $150/mo · one-time setup $1,500

HIPAACOMPLIANTBAASIGNED WITHEVERY CLINIC

HIPAA compliant. A BAA with every clinic.

Patient data stays protected end to end. We sign a business associate agreement with every clinic before anything touches your chart.

Every call answeredNights, weekends, lunch and the morning rush.
Your EHR stays in chargeEverything is written into your chart, not a side system.
Carrier-approved textingRegistered patient messaging, with opt-outs honored everywhere.
You stay in controlEvery job has its own on/off switch. Start with one.

We don’t take messages.
We finish the work.

48 hours, free

Book your free 48 hours.

Gigi plus one job, live in your clinic and your chart. We start with a short call to pick the job and connect your EHR, with a BAA signed first.

HIPAA compliant · BAA with every clinic