Every claim,checked before it leaves.
Once you’re onboard, Intuo reads every visit, charge, claim and payment between your EHR and your payers. It catches a missing charge and anything a payer would reject before the claim leaves, checks every payment against your contracted rate, works each denial to an answer, and keeps patient balances and deposits moving. Your billing lead approves every correction, every appeal and every dollar.
You already did the work. Some of the money is still waiting on paperwork.
Put in your own claim volume and how often the first answer is no. We’d rather show you your math than quote someone else’s study.
Denied = claims a month × percent denied. Hours = denied × minutes each ÷ 60. Tied up = denied × average claim. This is what’s waiting, not what comes back: some denials are correct. Your first weeks run on your own claims and show the part that’s fixable.
Six jobs between the visit and the money. Each one finished.
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A provider signs the visit note, and Intuo reads what was documented against the charges entered.
A shot given or a lab drawn with no charge beside it becomes a suggested line, with the sentence in the note that supports it.
If the note is almost there, like a time not written down, the provider gets one plain question before the billing day. Intuo follows up until it’s answered.
Your biller accepts or skips each line. The receipt shows the note line, the charge added and who approved it.
Your billing lead approves every charge Intuo suggests. Intuo never upcodes: it points only to what the note already documents, and to what’s missing.
Your contracts, read and held to.
A payer contract is usually signed once and filed away. Once you’re onboard, Intuo keeps every contract in one place and checks every payment against it.
- 01Fee schedules loaded per payerEach contract’s rates by code, modifier and place of service, its escalators, its lesser-of clause and its filing limits. Your practice manager approves the table before it’s used, and every row shows the page it came from.
- 02Every payment comparedEach paid line is checked against the rate in force on the date of service, counting the patient’s share. Every flag names the contract version and row it used.
- 03Underpayments flagged and appealedShort payments go to your biller with the request drafted. When one payer pays a code short again and again, Intuo drafts one correction with the contract page attached.
- 04Renewal dates watchedNotice windows, renewals and escalators go on the calendar. Before each window, you get a review of that payer built from your own claims.
| Payer | Paid vs Medicare | Denied first time | Days to pay | Contract |
|---|---|---|---|---|
| Payer A | 104% | 7% | 21 days | renews Mar 1 |
| Payer B | 96% | 12% | 34 days | renews Jul 1 |
| Payer C | 118% | 4% | 17 days | renews Jan 1 |
| Payer D | too few to judge | renews Oct 1 | ||
Every number shows its method and line count. A payer with too few lines is never ranked.
The coordinators who run it. The person who signs off.
Your billing system stays where it is. Intuo reads it every day.
| EHR | Visits and charges | Payments | Where your biller sees it |
|---|---|---|---|
| athenahealth | Claims and charges, as they change | Claim transactions and payment history | A claim note on the claim |
| AdvancedMD | New and changed visits, charge details | Payments by code | A note on the patient |
| Tebra | Charges and encounters | Transactions as they post | Your Intuo billing queue |
| ModMed | Charges as they’re created | Your clearinghouse’s payment files | A document on the chart |
| eClinicalWorks | Encounters, with claims from your clearinghouse | Your clearinghouse’s payment files | A task for your biller |
| Healthie | Claims as they’re sent | Denial codes | Your Intuo billing queue |
Works with 20+ EHRs, including these and more. Where an EHR doesn’t share payments, Intuo reads the payment files your clearinghouse already receives, or a daily export from your billing system.
What we build, test and turn on once you’re onboard.
We work in your office beside your team for up to four weeks. Nothing runs on its own until it has worked on your real data, in front of your people.
- Days 1–3Connect and loadWe connect your EHR and payment files and load your fee schedules and payer rules. Your billing lead approves each one.
- Days 4–7Run beside your billerIntuo checks your real claims and payments and flags what it finds. Your biller marks each flag right or wrong. Nothing is drafted yet.
- Days 8–11Drafts, with approvalMissing charges, claim fixes and appeals are drafted for your biller to approve, edit or skip.
- Days 12–14Turn on the scrubCharge capture and the claim scrub run on every new claim before it leaves. Denials, contracts and balances follow on the schedule you choose.
Intuo does the reading and drafting. Your biller decides.
What clinics ask first.
Does Intuo ever change a code on its own?
No. Intuo reads the note and points to what it documents: a charge that was missed, or a level the note supports. When the note falls short, it says so plainly and suggests nothing. Your biller makes every change, and Intuo never upcodes.
Does anything go to a payer without us?
No. Every corrected claim, appeal and underpayment request waits for your billing lead’s approval. Payers that only take appeals in their portal get a ready packet your biller uploads.
What do you need from our payer contracts?
The contracts or fee schedules you already have, as spreadsheets or PDFs. Intuo reads them into one table per payer, shows the page each row came from, and asks about anything the contract doesn’t say. Nothing is used until your practice manager approves it.
We already have a clearinghouse. Does that change?
No. Your billing system and clearinghouse stay where they are. Intuo reads claims and payments from your EHR, and where your EHR doesn’t share payments, from the payment files your clearinghouse already receives.
Does this replace our biller or billing company?
No. Intuo does the reading, checking, drafting and chasing, so your biller or billing company spends their time on decisions.
How do you know a flag is right before it counts?
For the first weeks Intuo runs beside your biller on your real claims. Every flag shows its evidence, and your biller marks it right or wrong before anything is drafted.
Is it HIPAA compliant?
Yes. Intuo is HIPAA compliant, and we sign a BAA with every clinic before a single claim is read. Every action is logged against the claim it touched.
Start with one. Add the next when it pays for itself.
Gigi plus one job, live in your clinic and your chart. Pick the job that eats your team’s day and watch it get finished. It starts with a short call to connect your EHR, and we sign a BAA first.
Receptionist
Gigi on every call, booking straight into your EHR.
Front Desk
Gigi plus two jobs, like deposits into your POS and signed intake.
Growth
Everything in Front Desk, plus recall and cancellation fill to keep the schedule full.
Studio
Everything in Growth, plus AI Studio to build and change your own jobs. Coming soon.
Chart sync included in every plan · extra jobs from $150/mo · one-time setup $1,500
HIPAA compliant. A BAA with every clinic.
Patient data stays protected end to end. We sign a business associate agreement with every clinic before anything touches your chart.