With every workflow · Visibility and control

Everything Intuo does,on the record.

Visibility and control comes with every workflow. One screen shows what every job did today and what’s waiting on your team. Every job has its own switch and its own approvals. Every action leaves a receipt, and when someone asks what happened, the log answers. You can even ask Intuo about your clinic in plain words.

Works with 20+ EHRs: athenahealth · ModMed · eClinicalWorks · AdvancedMD · Nextech · Healthie · and more
right nowexample
Call in progressnew patient questionlive
BookingTue 9:40 · in your EHRdone
Refill requestrouted to the providerdone
Hand-offbilling question · front deskneeds you
Recall textsswitched off by Danaoff
Alertcall-back failed · fixed 10:03fixed
one question · exampleabout a minute
“What did we tell Mrs. L. on the 3rd?”
Call, transcript and EHR change found
Record exported · export logged
your numbers, not ours

“What happened?” is an expensive question. Until the answer is one search.

Put in how often your clinic is asked, and how long the answer takes today.

80hours a year on audits
72hours a year on disputes
19staff days a year answering “what happened?”

Audit hours = audits a year × hours each. Dispute hours = disputes a month × 12 × hours each. Staff days = total hours ÷ 8.

visibility and control · for owners

See it, steer it, prove it. From one place.

Scroll to follow it ↓

01you open it

You open Intuo in the morning, and every job has one row: done, waiting on your team, or failed.

todayFive tabs and a guess.
02all day

Calls in progress, bookings, texts and hand-offs update as they happen, for each location or all together.

todayAsking whoever was on shift.
03past target

Anything waiting longer than the target you set moves to the top, with who it’s waiting on.

todayFound at closing time.
04closed

At day’s end your manager gets one line per job, each count with how it was counted, and every item keeps its receipt.

todayNo idea how the day went.
who signs off

Owners and managers see everything. Your front desk sees what they need to act on.

01you open it02all day03past target04closed
with every workflow

Whatever you switch on, this comes with it.

Visibility and control isn’t something you buy. It’s how every Intuo workflow runs, from the first day.

One screenWhat every job did today and what’s waiting on your team, per location or all together.
A switch per jobTurn any job off or on, or set it to ask first. Every change is logged with who made it.
ApprovalsAnything that needs a yes waits in one place, with the draft and the reason beside it.
A receipt for every actionWhat happened, when, and the record it touched, in Intuo and in your own system.
The audit logSearch any patient or date, open what happened and export it. Every export is logged.
Call quality reviewEvery call is read and scored. Wording changes are tried on a share of calls first, and you approve the one that works.
Ask IntuoAsk questions of your clinic’s data in plain words, and see the rows behind every answer.
Demand and marketing reportsWhich days fill and which sit open, and which sources brought patients who came in and paid.
See the screens: the owner dashboard tour
inside the EHR you already use

Every receipt lands twice: in Intuo, and in your own system.

EHRA bookingA call or messageA hand-off to your team
athenahealthThe appointment, with its EHR idA document on the chartA patient case in the work queue
ModMedThe appointment, with its EHR idA patient documentYour team’s inbox
eClinicalWorksThe appointment, with its EHR idA PDF on the chartA task
AdvancedMDThe appointment, with its EHR idA patient noteA patient note
NextechThe appointment, with its EHR idA document on the chartYour team’s inbox
ElationThe appointment, with its EHR idAn uploaded documentYour Intuo queue

Works with 20+ EHRs, including these and more. Deposits and payments land in your register. Take the dashboard tour →

your first 14 days

What we set up with you once you’re onboard.

We work in your office beside your team for up to four weeks. Nothing runs on its own until it has worked on your real data, in front of your people.

  1. Days 1–3Roles and accessWe set up your people by role: front desk, managers, owner. Each sees what they should.
  2. Days 4–7Switches and approvalsOne table, prefilled in plain sentences: what each job may do on its own and what needs a yes, and from whom.
  3. Days 8–11Alerts and targetsYou choose who hears about problems, by text or email, and set targets for pickup, call-backs and hand-offs. We stage a failure so you see an alert arrive.
  4. Days 12–14Reports and receiptsYour first weekly report goes out. Together we find one past call, the change it made in your EHR and its log entry, and time it.
trust you can check

Don’t take our word for it. Look it up.

You hold the switches.Every job can be turned off, limited or set to ask first. No vendor ticket.
Silence never looks like health.Every job checks in every day. A zero always comes with its reason.
Nothing happens off the record.Every action is logged with who or which job did it and the record it touched.
Access by role.Front desk, managers and owners each see what they should. Only owners and managers export.
questions

What clinics ask first.

Is this something extra we pay for?

No. Visibility and control comes with every Intuo workflow. Whatever you switch on, you get the screen, the switches, the approvals, the receipts and the reports with it.

Can I see what Intuo is doing right now?

Yes. The screen shows calls in progress, today’s bookings and messages, what’s waiting on your team and anything that failed, for each location or all together.

How do I stop a job?

Switch it off. It takes effect on the next call or message. Work already in progress finishes or waits in your queue, by the rule you picked, and the change is logged with your name.

What is Ask Intuo?

A plain-words way to ask about your clinic: which days next week have the most open time, or which sources brought new patients last month. Answers come from your own data, with the rows behind them. It only reads; it never changes anything.

Can I prove what happened for an audit or a dispute?

Search by patient or date. Each entry shows who or which job acted, what it did, when, and the record it touched. Export it, and the export itself is logged.

Who can see patient information?

Each role sees what it needs. Your front desk sees the queue; owners and managers see everything and are the only ones who can export.

Is it HIPAA compliant?

Yes. Intuo is HIPAA compliant, and we sign a BAA with every clinic before any patient data is read.

A front desk coordinator welcoming a patient
Your team stays with patients.
start with one job
48hours, free.

Gigi plus one job, live in your clinic and your chart. Pick the job that eats your team’s day and watch it get finished. It starts with a short call to connect your EHR, and we sign a BAA first.

Receptionist

$799/mo

Gigi on every call, booking straight into your EHR.

most clinics start here

Front Desk

$1,000/mo

Gigi plus two jobs, like deposits into your POS and signed intake.

Growth

$1,250/mo

Everything in Front Desk, plus recall and cancellation fill to keep the schedule full.

Studio

$1,500/mo

Everything in Growth, plus AI Studio to build and change your own jobs. Coming soon.

Chart sync included in every plan · extra jobs from $150/mo · one-time setup $1,500

HIPAACOMPLIANTBAASIGNED WITHEVERY CLINIC

HIPAA compliant. A BAA with every clinic.

Patient data stays protected end to end. We sign a business associate agreement with every clinic before anything touches your chart.

Every call answeredNights, weekends, lunch and the morning rush.
Your EHR stays in chargeEverything is written into your chart, not a side system.
Carrier-approved textingRegistered patient messaging, with opt-outs honored everywhere.
You stay in controlEvery job has its own on/off switch. Start with one.

We don’t take messages.
We finish the work.

48 hours, free

Book your free 48 hours.

Gigi plus one job, live in your clinic and your chart. We start with a short call to pick the job and connect your EHR, with a BAA signed first.

HIPAA compliant · BAA with every clinic