Intuo for medical weight loss clinics

Every GLP-1 patient, checked on weekly.Nobody falls off quietly.

Intuo checks in with every GLP-1 patient each week, puts dose steps in front of your provider and times refills before supply runs out. Patients who stop get invited back, on a budget you set.

works inside Healthie · Charm · athenaOne · Cerbo · Tebra · and more
A young woman checking her phone while grocery shopping
her 7:40 PM calldone in 26 min
New patient weight-loss visit · booked into your EHR
$50 deposit in your POS
Intake signed, filed to the chart
your clinic’s day

A new GLP-1 patient calls at . Your desk closed at 6.

tap the time to make it your clinic’s day
  1. 017:40 PM

    Gigi answers on the first ring and works out what they need.

    Your desk closed at 6. A new patient wants to move her GLP-1 care to a real clinic. No phone tree, no voicemail: Gigi asks what a good front desk would ask, and nothing more.

    todayVoicemail. A callback tomorrow, if they pick up.
    incoming · desk closed
    (504) ••• 4417 · answered on ring 1
    Hi, I’m on semaglutide through an online program. Can I switch to you?
    You can. It starts with a weight-loss visit with one of our providers, who’ll go over where you are now. Have you been in to see us before?
    No, first time. Mornings are easier for me.
    new patientGLP-1 transferprefers mornings
  2. 027:42 PM

    She checks your chart and books a real opening.

    No record, so it’s a new patient visit with no duplicate chart. The times come from your EHR’s live schedule, and the booking is written straight into it, right visit type, right provider.

    todayPhone tag to find a time that is actually open.
    your EHR
    Patient search · schedule · booking
    patient search
    Dana R. · (504) ••• 4417no match · new patient
    new patient weight-loss visit · open
    Tue · 2:00 PMPA Brooks
    Thu · 10:30 AMmornings · chosen
    Thu · 3:15 PMPA Brooks
    Written to your EHR
    Dana R. · New patient weight-loss visit · Thu 10:30 AM · PA Brooks
  3. 037:44 PM

    One text, and they pay the deposit and sign intake from their phone.

    The deposit lands in your own POS, matched to the visit (no POS? it runs through Intuo billing). Your own forms, rebuilt as an editable mobile flow with legally binding signatures, file themselves into the chart.

    todayCard numbers over the phone. A clipboard in the waiting room.
    text · 7:44 PMYou’re booked for Thursday at 10:30 AM with PA Brooks. A $50 deposit holds your spot: pay here. Your new-patient forms take about 5 minutes: start here.
    $50 deposit · paid7:52 PM · in your POS, matched to Thursday’s visit
    Intake · signed8:06 PM · history, consent, HIPAA, ID + insurance, filed to the chart
  4. 048:00 AM

    Your team walks in to a ready patient.

    Booked, paid and signed, already on Thursday’s schedule. Nobody returned a call, took a card or chased paperwork. A reminder goes out the day before.

    todayThe first hour of the day spent on last night’s voicemails.
    thursday · PA Brooks
    9:00 AM · Follow-upestablished
    9:45 AM · Lab reviewestablished
    10:30 AM · Dana R. · New patientpaid · signed
    11:30 AM · Follow-upestablished
    your team’s time0 min
    call to ready26 min
    reminder queued · wednesday
7:40 PM
incoming · desk closed
(504) ••• 4417 · answered on ring 1
Hi, I’m on semaglutide through an online program. Can I switch to you?
You can. It starts with a weight-loss visit with one of our providers, who’ll go over where you are now. Have you been in to see us before?
No, first time. Mornings are easier for me.
new patientGLP-1 transferprefers mornings
medical weight loss · the rest of the day

The jobs every medical weight loss clinic knows. Finished for you.

job 1 of 4 · Weekly check-ins

Every patient checked on weekly, every dose step ready to decide.

01every Monday

A short check-in: dose taken, weight, side effects from zero to three.

todayPatients call only when something’s wrong.
02on a reply

Mild nausea gets your approved self-care text. Severe pain, or can’t keep fluids down, goes straight to your team as urgent.

todayA voicemail heard the next morning.
03week 4

A dose step is due. The provider sees the logged weeks and decides: step up or hold.

todaySteps wait on someone remembering.
042 missed

Two skipped check-ins get a personal nudge, then a person on your team.

todayThey quietly stop, and nobody notices.
Who signs off. The provider decides every dose change. Urgent symptoms go straight to your team.
weekly check-in · Tasha B.
Tirzepatide · week 4
week 4
Dose takenyes · Sunday
Weightlogged
Side effects1 of 3 · mild nausea
Dose step duestep up or hold?
text · Mon 9:02 AMThanks, Tasha. Here are the tips PA Brooks approved for mild nausea. If it gets worse, reply and our team will call you.
PA Brooks: step up
Decided Tue · refill timed to the new dose
Jon F.: 2 check-ins missedpersonal nudge sent
job 2 of 4 · Refills & supply

The next dose ships before the last one runs out.

01day 21

Intuo counts down supply from the last fill and the dose schedule.

todayThe patient calls on her last dose.
02day 22

The refill is prepared for the provider’s signature, with this month’s check-ins attached.

todayA message slip in the provider’s box.
03signed

The pharmacy order goes out and the patient gets tracking by text.

today“Where’s my medication?” calls.
04delivered

On delivery, your approved storage and injection instructions. A late shipment becomes a desk task.

todayNobody knows it’s late until a dose is missed.
Who signs off. The provider signs every prescription. Your team chases the pharmacy only when a shipment runs late.
refill · Tasha B.
Runs out Oct 30 · 4-week supply
supply
Last fillOct 2 · 4 doses
Runs outOct 30
Refillprovider queue
SignedPA Brooks · Oct 23
Shippedtracking texted
text · Oct 27Your medication was delivered. Here’s how to store it, and your next dose is Sunday.
job 3 of 4 · Booking link

Someone ready to start books themselves, deposit and labs included.

019:14 PM

She taps Start the program on your website and picks a first visit at a real open time.

todayA contact form, answered tomorrow.
029:15 PM

The deposit is paid and the visit is written into your chart as a new patient.

todayA callback to take a card.
039:15 PM

Her health history and intake go out with the confirmation, done on her phone.

todayA clipboard in the lobby.
04next morning

Baseline labs are ready for the provider to order, so results are back before the visit.

todayA second visit to go over labs.
Who signs off. The provider reviews history and labs and decides the starting dose. Nothing is prescribed at booking.
book online · 9:14 PM
From your website
booking
VisitNew patient weight-loss visit
WithPA Brooks · Tue 8:30 AM
Depositpaid
Chartnew patient + appointment
Health history + intakesigned 9:31 PM
Baseline labs
Order ready for PA Brooks · draw booked Fri 7:45 AM
job 4 of 4 · Win-back

Patients who stopped get invited back, on a budget you set.

01Mon

Intuo builds the list: patients off the program two to twelve months who opted into texts.

todayNobody has the list.
02Mon

You approve the message, any restart offer and a monthly send budget.

todayA discount blast to everyone.
03Tue 10:00 AM

Texts go out in waves your providers can absorb. A yes books a restart visit with a deposit.

todayPhone calls nobody has time for.
04at the visit

The provider decides the restart: labs, dose or a different plan. Nobody is promised their old dose.

todayThey restart with an online program instead.
Who signs off. You approve the campaign and its budget. The provider decides every restart.
win-back · stopped 2–12 months
Drafted Monday, approved by you
campaign
Audienceoff program 2–12 months · opted in
Send budgetapproved
Wave 120 texts · sized to open visits
text · Tue 10:00 AMHi Kara, we’d love to help you pick back up. PA Brooks has restart visits this week: book here.
Booked Thursday!
Restart visit · Thu 11:00 AM
Kara J. · deposit paid · provider reviews before any dose
every Monday
weekly check-in · Tasha B.
Tirzepatide · week 4
week 4
Dose takenyes · Sunday
Weightlogged
Side effects1 of 3 · mild nausea
Dose step duestep up or hold?
text · Mon 9:02 AMThanks, Tasha. Here are the tips PA Brooks approved for mild nausea. If it gets worse, reply and our team will call you.
PA Brooks: step up
Decided Tue · refill timed to the new dose
Jon F.: 2 check-ins missedpersonal nudge sent
live at a medspa on athenahealth

20 days of calls. Here’s what happened.

A Florida medspa running on athenahealth, Sept 14 to Oct 9. Revenue is money confirmed on the register or by the clinic, plus visits patients attended that are not yet matched to a payment, at list price. Read the full case study →

hear gigi

She doesn’t sound like a phone tree. Judge for yourself.

recorded on our test line · no patient data
A front desk coordinator welcoming a patient
Your team stays with patients.
start with one job
48hours, free.

Gigi plus one job, live in your clinic and your chart. Pick the job that eats your team’s day and watch it get finished. It starts with a short call to connect your EHR, and we sign a BAA first.

Receptionist

$799/mo

Gigi on every call, booking straight into your EHR.

most clinics start here

Front Desk

$1,000/mo

Gigi plus two jobs, like deposits into your POS and signed intake.

Growth

$1,250/mo

Everything in Front Desk, plus recall and cancellation fill to keep the schedule full.

Studio

$1,500/mo

Everything in Growth, plus AI Studio to build and change your own jobs. Coming soon.

Chart sync included in every plan · extra jobs from $150/mo · one-time setup $1,500

HIPAACOMPLIANTBAASIGNED WITHEVERY CLINIC

HIPAA compliant. A BAA with every clinic.

Patient data stays protected end to end. We sign a business associate agreement with every clinic before anything touches your chart.

Every call answeredNights, weekends, lunch and the morning rush.
Your EHR stays in chargeEverything is written into your chart, not a side system.
Carrier-approved textingRegistered patient messaging, with opt-outs honored everywhere.
You stay in controlEvery job has its own on/off switch. Start with one.

We don’t take messages.
We finish the work.

48 hours, free

Book your free 48 hours.

Gigi plus one job, live in your clinic and your chart. We start with a short call to pick the job and connect your EHR, with a BAA signed first.

HIPAA compliant · BAA with every clinic