Every member’s plan, on its clock.
Intuo runs each member’s plan on schedule: labs drawn before every review, progress reports for your provider to approve, and renewals that show what changed.
A new membership patient calls at . Your desk closed at 6.
- 017:40 PM
Gigi answers on the first ring and works out what they need.
Your desk closed at 6. A new patient wants to know how the membership works. No phone tree, no voicemail: Gigi asks what a good front desk would ask, and nothing more.
todayVoicemail. A callback tomorrow, if they pick up.incoming · desk closed(504) ••• 4417 · answered on ring 1Hi, what does your longevity membership actually include?Lab panels through the year, a review with the doctor after each one, and check-ins in between. Most people start with a meet-the-doctor visit. Have you been in to see us before?No, first time. Mornings are easier for me.new patientmembership questionprefers mornings - 027:42 PM
She checks your chart and books a real opening.
No record, so it’s a new patient visit with no duplicate chart. The times come from your EHR’s live schedule, and the booking is written straight into it, right visit type, right provider.
todayPhone tag to find a time that is actually open.your EHRPatient search · schedule · bookingDana R. · (504) ••• 4417no match · new patientTue · 2:00 PMDr. LaneThu · 10:30 AMmornings · chosenThu · 3:15 PMDr. LaneWritten to your EHRDana R. · Meet-the-doctor visit · Thu 10:30 AM · Dr. Lane - 037:44 PM
One text, and they pay the deposit and sign intake from their phone.
The deposit lands in your own POS, matched to the visit (no POS? it runs through Intuo billing). Your own forms, rebuilt as an editable mobile flow with legally binding signatures, file themselves into the chart.
todayCard numbers over the phone. A clipboard in the waiting room.text · 7:44 PMYou’re booked for Thursday at 10:30 AM with Dr. Lane. A $25 deposit holds your spot: pay here. Your new-patient forms take about 5 minutes: start here.$25 deposit · paid7:52 PM · in your POS, matched to Thursday’s visitIntake · signed8:06 PM · history, consent, HIPAA, ID + insurance, filed to the chart - 048:00 AM
Your team walks in to a ready patient.
Booked, paid and signed, already on Thursday’s schedule. Nobody returned a call, took a card or chased paperwork. A reminder goes out the day before.
todayThe first hour of the day spent on last night’s voicemails.9:00 AM · Follow-upestablished9:45 AM · Lab reviewestablished10:30 AM · Dana R. · New patientpaid · signed11:30 AM · Follow-upestablishedyour team’s time0 mincall to ready26 minreminder queued · wednesday
The jobs every longevity clinic knows. Finished for you.
Every review starts with fresh labs and a one-page summary.
The lab order is prepared for sign-off, and the member books a draw or gets a home kit.
Reminders every few days until it’s collected. Kits get instructions timed to the right day.
Results are filed to the chart with a provider-only summary: trends since the last panel, values out of range.
The provider signs the updated plan. The member gets it in plain words, and the next panel is booked.
Members see their progress, so renewal isn’t a surprise.
A short check-in on sleep, training and how the plan is going. Anything concerning goes to the clinician.
Labs, wearable trends and visits become a progress report, drafted for the provider to approve.
The renewal notice arrives with that report and the options. Questions go to a person on your team.
You decide the offer: pause, downgrade or let go. Former members get one note at 90 days.
A baseline assessment booked from Google, labs first.
He taps Book a baseline on your Google profile and picks a real open time.
The deposit is paid and the assessment is written into your chart.
Intake and goals questions go out with the confirmation, done on his phone.
The full panel order is ready for sign-off, and the draw is booked two weeks ahead.
A new service launches to the members it fits, with your approval.
You add a body-composition scan. Intuo drafts a campaign to members whose goals include strength or body composition.
You approve the list, the wording, the member price and a send budget.
Texts go out in waves sized to scan openings. A yes books into your chart, paid or on member credit.
Results are filed to the chart and added to that member’s next progress report.
20 days of calls. Here’s what happened.
A Florida medspa running on athenahealth, Sept 14 to Oct 9. Revenue is money confirmed on the register or by the clinic, plus visits patients attended that are not yet matched to a payment, at list price. Read the full case study →
She doesn’t sound like a phone tree. Judge for yourself.
Gigi plus one job, live in your clinic and your chart. Pick the job that eats your team’s day and watch it get finished. It starts with a short call to connect your EHR, and we sign a BAA first.
Receptionist
Gigi on every call, booking straight into your EHR.
Front Desk
Gigi plus two jobs, like deposits into your POS and signed intake.
Growth
Everything in Front Desk, plus recall and cancellation fill to keep the schedule full.
Studio
Everything in Growth, plus AI Studio to build and change your own jobs. Coming soon.
Chart sync included in every plan · extra jobs from $150/mo · one-time setup $1,500
HIPAA compliant. A BAA with every clinic.
Patient data stays protected end to end. We sign a business associate agreement with every clinic before anything touches your chart.