Every tox patient, back on schedule.
Intuo books from your Instagram, takes the deposit and writes the visit into your chart. Then it keeps every tox patient on their cycle and follows up every consult that ended in “let me think about it.”
A new lip filler patient calls at . Your desk closed at 6.
- 017:40 PM
Gigi answers on the first ring and works out what they need.
Your desk closed at 6. A new patient wants lip filler for the first time. No phone tree, no voicemail: Gigi asks what a good front desk would ask, and nothing more.
todayVoicemail. A callback tomorrow, if they pick up.incoming · desk closed(504) ••• 4417 · answered on ring 1Hi, I saw your lip filler post. Do you have anything this week?We do. First-time filler starts with a quick consult and treatment with one of our injectors. Have you been in to see us before?No, first time. Mornings are easier for me.new patientfirst-time fillerprefers mornings - 027:42 PM
She checks your chart and books a real opening.
No record, so it’s a new patient visit with no duplicate chart. The times come from your EHR’s live schedule, and the booking is written straight into it, right visit type, right provider.
todayPhone tag to find a time that is actually open.your EHRPatient search · schedule · bookingDana R. · (504) ••• 4417no match · new patientTue · 2:00 PMKelsey, RNThu · 10:30 AMmornings · chosenThu · 3:15 PMKelsey, RNWritten to your EHRDana R. · New patient lip filler consult + treatment · Thu 10:30 AM · Kelsey, RN - 037:44 PM
One text, and they pay the deposit and sign intake from their phone.
The deposit lands in your own POS, matched to the visit (no POS? it runs through Intuo billing). Your own forms, rebuilt as an editable mobile flow with legally binding signatures, file themselves into the chart.
todayCard numbers over the phone. A clipboard in the waiting room.text · 7:44 PMYou’re booked for Thursday at 10:30 AM with Kelsey, RN. A $100 deposit holds your spot: pay here. Your new-patient forms take about 5 minutes: start here.$100 deposit · paid7:52 PM · in your POS, matched to Thursday’s visitIntake · signed8:06 PM · history, consent, HIPAA, ID + insurance, filed to the chart - 048:00 AM
Your team walks in to a ready patient.
Booked, paid and signed, already on Thursday’s schedule. Nobody returned a call, took a card or chased paperwork. A reminder goes out the day before.
todayThe first hour of the day spent on last night’s voicemails.9:00 AM · Follow-upestablished9:45 AM · Lab reviewestablished10:30 AM · Dana R. · New patientpaid · signed11:30 AM · Follow-upestablishedyour team’s time0 mincall to ready26 minreminder queued · wednesday
The jobs every med spa clinic knows. Finished for you.
Tox patients come back before it wears off.
A check-in text asks how it settled. “One side is stronger” goes to the injector as a touch-up request.
Every patient gets a review ask while the result looks its best.
A personal text offers real open times with their own injector, before the lines come back.
Not booked by their own usual gap? One more text, then they move to your win-back list.
A booking from Instagram, written straight into your chart.
She taps Book on your Instagram profile and picks lip filler, an injector and a real open time.
Name, birthday and phone, once. The deposit is paid by card to hold the slot.
The visit is written into your chart, and the confirmation text carries her intake forms.
No current Good Faith Exam? Her health history goes to your exam provider to clear before she arrives.
“Let me think about it” gets a follow-up, not silence.
After the consult, she gets the plan and the package price, with a deposit or financing link.
Her questions are answered from your approved FAQ. Anything medical goes to the provider.
She’s offered to hold a time for the first session with a deposit.
A personal note from the provider, drafted for their approval. A yes gets the package agreement signed and filed.
A quiet week gets a campaign you approved, not a discount blast.
Intuo sees open injector time next week and drafts a campaign: tox patients due soon or gone five months.
You approve the audience, the message and a send budget on one screen.
Texts go out in waves sized to the open slots. Replies book into your chart with a deposit.
When the slots are full, the campaign stops. Opt-outs and quiet hours are honored throughout.
20 days of calls. Here’s what happened.
A Florida medspa running on athenahealth, Sept 14 to Oct 9. Revenue is money confirmed on the register or by the clinic, plus visits patients attended that are not yet matched to a payment, at list price. Read the full case study →
She doesn’t sound like a phone tree. Judge for yourself.
Gigi plus one job, live in your clinic and your chart. Pick the job that eats your team’s day and watch it get finished. It starts with a short call to connect your EHR, and we sign a BAA first.
Receptionist
Gigi on every call, booking straight into your EHR.
Front Desk
Gigi plus two jobs, like deposits into your POS and signed intake.
Growth
Everything in Front Desk, plus recall and cancellation fill to keep the schedule full.
Studio
Everything in Growth, plus AI Studio to build and change your own jobs. Coming soon.
Chart sync included in every plan · extra jobs from $150/mo · one-time setup $1,500
HIPAA compliant. A BAA with every clinic.
Patient data stays protected end to end. We sign a business associate agreement with every clinic before anything touches your chart.