Every biopsy, followed to the next step.
Intuo tracks every biopsy to a released result and a booked next step, brings skin-check patients back before the wait, and books new patients from Google with coverage checked.
A new skin check patient calls at . Your desk closed at 6.
- 017:40 PM
Gigi answers on the first ring and works out what they need.
Your desk closed at 6. A new patient wants a changing mole looked at. No phone tree, no voicemail: Gigi asks what a good front desk would ask, and nothing more.
todayVoicemail. A callback tomorrow, if they pick up.incoming · desk closed(504) ••• 4417 · answered on ring 1Hi, I have a mole that’s changed. How soon can someone see me?Let me find our soonest new patient visit, and I’ll flag it for our team in case they can fit you in sooner. Have you been in to see us before?No, first time. Mornings are easier for me.new patientchanging moleprefers mornings - 027:42 PM
She checks your chart and books a real opening.
No record, so it’s a new patient visit with no duplicate chart. The times come from your EHR’s live schedule, and the booking is written straight into it, right visit type, right provider.
todayPhone tag to find a time that is actually open.your EHRPatient search · schedule · bookingDana R. · (504) ••• 4417no match · new patientTue · 2:00 PMDr. ChenThu · 10:30 AMmornings · chosenThu · 3:15 PMDr. ChenWritten to your EHRDana R. · New patient skin check · Thu 10:30 AM · Dr. Chen - 037:44 PM
One text, and they pay the deposit and sign intake from their phone.
The deposit lands in your own POS, matched to the visit (no POS? it runs through Intuo billing). Your own forms, rebuilt as an editable mobile flow with legally binding signatures, file themselves into the chart.
todayCard numbers over the phone. A clipboard in the waiting room.text · 7:44 PMYou’re booked for Thursday at 10:30 AM with Dr. Chen. A $25 deposit holds your spot: pay here. Your new-patient forms take about 5 minutes: start here.$25 deposit · paid7:52 PM · in your POS, matched to Thursday’s visitIntake · signed8:06 PM · history, consent, HIPAA, ID + insurance, filed to the chart - 048:00 AM
Your team walks in to a ready patient.
Booked, paid and signed, already on Thursday’s schedule. Nobody returned a call, took a card or chased paperwork. A reminder goes out the day before.
todayThe first hour of the day spent on last night’s voicemails.9:00 AM · Follow-upestablished9:45 AM · Lab reviewestablished10:30 AM · Dana R. · New patientpaid · signed11:30 AM · Follow-upestablishedyour team’s time0 mincall to ready26 minreminder queued · wednesday
The jobs every dermatology clinic knows. Finished for you.
Every biopsy gets a result, a reviewed release and a next step.
Every biopsy is tracked until its result is filed. Ten days with nothing back becomes an MA task.
The result goes to the provider, who reviews and releases it. Nothing reaches the patient before that.
The patient hears “your results are ready”, never the result itself, with times to talk.
If the provider orders treatment, Intuo books it inside your window and sends the prep.
Patients due for skin checks are invited back before the wait.
Intuo finds patients past your skin-check interval with nothing booked, from the history in the chart.
A personal text goes out early enough to beat your wait for a visit.
Where skin checks are self-bookable, they book online. Otherwise your desk gets a clean request.
Overdue by a year or more? One more note, then they go on your desk’s list.
New patients book from Google, with insurance checked before they arrive.
She taps Book online on your Google profile and picks a new patient visit at a real open time.
Your priority question: “Is a spot changing or bleeding?” A yes goes to your desk to decide.
The visit is written into your chart with a deposit. She snaps her insurance card and signs intake.
Coverage is checked and the copay noted. Any problem goes to your desk before the visit.
Medical patients who asked about cosmetic care get one invitation.
Cosmetic interest is noted at the medical visit, and only patients who opted into marketing texts qualify.
Intuo drafts the campaign. You approve the list, the wording, consult pricing and a send budget.
One text with your booking link: a cosmetic consult, deposit paid, written into your chart.
No reply? It stops. One invitation, and opt-outs are honored everywhere.
20 days of calls. Here’s what happened.
A Florida medspa running on athenahealth, Sept 14 to Oct 9. Revenue is money confirmed on the register or by the clinic, plus visits patients attended that are not yet matched to a payment, at list price. Read the full case study →
She doesn’t sound like a phone tree. Judge for yourself.
Gigi plus one job, live in your clinic and your chart. Pick the job that eats your team’s day and watch it get finished. It starts with a short call to connect your EHR, and we sign a BAA first.
Receptionist
Gigi on every call, booking straight into your EHR.
Front Desk
Gigi plus two jobs, like deposits into your POS and signed intake.
Growth
Everything in Front Desk, plus recall and cancellation fill to keep the schedule full.
Studio
Everything in Growth, plus AI Studio to build and change your own jobs. Coming soon.
Chart sync included in every plan · extra jobs from $150/mo · one-time setup $1,500
HIPAA compliant. A BAA with every clinic.
Patient data stays protected end to end. We sign a business associate agreement with every clinic before anything touches your chart.