Labs drawn before every refill.
Intuo keeps protocol labs ahead of refills, times pellet insertions to each patient’s window and invites back anyone who fell off therapy. Your provider reviews and signs; the chasing is done.
A new TRT patient calls at . Your desk closed at 6.
- 017:40 PM
Gigi answers on the first ring and works out what they need.
Your desk closed at 6. A new patient wants to start testosterone therapy. No phone tree, no voicemail: Gigi asks what a good front desk would ask, and nothing more.
todayVoicemail. A callback tomorrow, if they pick up.incoming · desk closed(504) ••• 4417 · answered on ring 1Hi, my doctor says my testosterone is low but won’t treat it. Do you?We do. It starts with a new patient visit and baseline labs, so the provider has your results in hand. Have you been in to see us before?No, first time. Mornings are easier for me.new patienttestosterone visitprefers mornings - 027:42 PM
She checks your chart and books a real opening.
No record, so it’s a new patient visit with no duplicate chart. The times come from your EHR’s live schedule, and the booking is written straight into it, right visit type, right provider.
todayPhone tag to find a time that is actually open.your EHRPatient search · schedule · bookingDana R. · (504) ••• 4417no match · new patientTue · 2:00 PMNP ReyesThu · 10:30 AMmornings · chosenThu · 3:15 PMNP ReyesWritten to your EHRDana R. · New patient TRT visit · Thu 10:30 AM · NP Reyes - 037:44 PM
One text, and they pay the deposit and sign intake from their phone.
The deposit lands in your own POS, matched to the visit (no POS? it runs through Intuo billing). Your own forms, rebuilt as an editable mobile flow with legally binding signatures, file themselves into the chart.
todayCard numbers over the phone. A clipboard in the waiting room.text · 7:44 PMYou’re booked for Thursday at 10:30 AM with NP Reyes. A $50 deposit holds your spot: pay here. Your new-patient forms take about 5 minutes: start here.$50 deposit · paid7:52 PM · in your POS, matched to Thursday’s visitIntake · signed8:06 PM · history, consent, HIPAA, ID + insurance, filed to the chart - 048:00 AM
Your team walks in to a ready patient.
Booked, paid and signed, already on Thursday’s schedule. Nobody returned a call, took a card or chased paperwork. A reminder goes out the day before.
todayThe first hour of the day spent on last night’s voicemails.9:00 AM · Follow-upestablished9:45 AM · Lab reviewestablished10:30 AM · Dana R. · New patientpaid · signed11:30 AM · Follow-upestablishedyour team’s time0 mincall to ready26 minreminder queued · wednesday
The jobs every hormone therapy clinic knows. Finished for you.
No refill waits on a lab nobody drew.
Intuo sees protocol labs coming due and texts a draw reminder, with the order ready.
A refill request is checked against the chart: active prescription, last visit, labs inside your window.
Results are filed with out-of-range values flagged, for the provider’s eyes first.
The refill arrives ready to sign, and the patient hears exactly what happens next.
Pellet patients are rebooked before symptoms come back.
A short check-in asks whether symptoms are returning. You set the day.
If your protocol needs labs first, the draw is booked a week ahead of insertion.
She picks an insertion time from real openings, deposit paid, written into your chart.
Not yet? Intuo asks again in two weeks, until she books or says stop.
Patients who don’t know you do hormones hear about it once, the right way.
Intuo drafts a campaign to patients 40+ seen for other care who opted into texts and never had a hormone visit.
You approve the list, the wording and a monthly send budget. Nothing goes out before you do.
Each text carries your booking link: a new patient hormone visit, deposit paid, written into your chart.
Baseline labs are ready for provider sign-off, so results are in hand at the first visit.
Patients who fell off therapy get a way back in.
Intuo finds patients past their own usual gap with nothing booked: TRT, HRT, pellets.
A personal text goes out, only as fast as your providers can see them.
Your provider decides the way back: labs first, or a visit. Intuo books whichever they choose.
No reply gets one gentle follow-up, then it stops.
20 days of calls. Here’s what happened.
A Florida medspa running on athenahealth, Sept 14 to Oct 9. Revenue is money confirmed on the register or by the clinic, plus visits patients attended that are not yet matched to a payment, at list price. Read the full case study →
She doesn’t sound like a phone tree. Judge for yourself.
Gigi plus one job, live in your clinic and your chart. Pick the job that eats your team’s day and watch it get finished. It starts with a short call to connect your EHR, and we sign a BAA first.
Receptionist
Gigi on every call, booking straight into your EHR.
Front Desk
Gigi plus two jobs, like deposits into your POS and signed intake.
Growth
Everything in Front Desk, plus recall and cancellation fill to keep the schedule full.
Studio
Everything in Growth, plus AI Studio to build and change your own jobs. Coming soon.
Chart sync included in every plan · extra jobs from $150/mo · one-time setup $1,500
HIPAA compliant. A BAA with every clinic.
Patient data stays protected end to end. We sign a business associate agreement with every clinic before anything touches your chart.