Every well visit, on time.
Intuo answers the morning sick-call rush and books same-day visits, keeps every child on their well-visit and vaccine schedule, and gets school and camp forms back to parents without a phone call.
A new sick visit patient calls at . Your desk closed at 6.
- 017:40 PM
Gigi answers on the first ring and works out what they need.
Your desk closed at 6. A new patient needs a sick visit for their child today. No phone tree, no voicemail: Gigi asks what a good front desk would ask, and nothing more.
todayVoicemail. A callback tomorrow, if they pick up.incoming · desk closed(504) ••• 4417 · answered on ring 1Hi, my son has had a fever since last night. Can he be seen today?Let me find our soonest sick visit today. If anything sounds urgent, I’ll get our nurse on the line. Is he already a patient here?No, first time. Mornings are easier for me.new patientsame-day sick visitprefers mornings - 027:42 PM
She checks your chart and books a real opening.
No record in your EHR, so it’s a new patient visit and no duplicate chart. The times are real openings from your EHR’s schedule, and the booking is written straight into it: right visit type, right provider.
todayPhone tag to find a time that is actually open.your EHRPatient search · schedule · bookingDana R. · (504) ••• 4417no match · new patientTue · 2:00 PMDr. AlvarezThu · 10:30 AMmornings · chosenThu · 3:15 PMDr. AlvarezWritten to your EHRDana R. · Sick visit · Thu 10:30 AM · Dr. Alvarez - 037:44 PM
One text, and they pay the deposit and sign intake from their phone.
The deposit lands in your own register, matched to the visit. Your own intake forms, rebuilt for a phone screen, come back signed and file themselves to the chart.
todayCard numbers over the phone. A clipboard in the waiting room.text · 7:44 PMYou’re booked for Thursday at 10:30 AM with Dr. Alvarez. A deposit holds your spot: pay here. Your new-patient forms take about 5 minutes: start here.Deposit · paid7:52 PM · in your register, matched to Thursday’s visitIntake · signed8:06 PM · history, consent, HIPAA, ID + insurance, filed to the chart - 048:00 AM
Your team walks in to a ready patient.
Booked, paid and signed, on Thursday’s schedule. Nobody returned a call, took a card number or chased a form. The reminder goes out Wednesday.
todayThe first hour of the day spent on last night’s voicemails.9:00 AM · Follow-upestablished9:45 AM · Lab reviewestablished10:30 AM · Dana R. · New patientpaid · signed11:30 AM · Follow-upestablishedyour team’s time0 mincall to ready26 minreminder queued · wednesday
- HIPAA compliant
- BAA with every clinic
- Works with 20+ EHRs
- A person on your team signs off
Four jobs every pediatrics clinic knows. Finished for you.
The 7 AM rush of sick calls is answered and booked before the doors open.
A parent calls about a fever. Gigi answers on the first ring and asks the questions your nurses wrote.
Anything your nurses flagged as urgent goes to the nurse line right away.
Everyone else is booked into a same-day sick slot in your chart.
The parent gets a text with the time and what to bring.
Every child is invited back for the well visit they are due for.
Intuo finds children due for a well visit with nothing booked, from the chart.
Parents get a text with real openings, early enough to beat your wait.
The visit is booked into your chart with the right forms attached.
One more note, then the family goes on your desk’s list.
Children behind on shots are found and brought in, on the schedule your providers keep.
Intuo checks the chart for children behind on the schedule your providers follow.
Parents get a text and two openings for a nurse visit.
The nurse visit is booked into your chart.
Your team sees one list of who is caught up and who is not.
School, sports and camp forms go back to parents without a phone call.
A parent asks by text or the portal. Intuo logs the form and the child.
If the child had a recent visit, the form is filled from the chart for the provider.
The provider signs it. Nothing goes out unsigned.
The parent gets the form by secure link, logged on the chart.
20 days of calls. Here’s what happened.
A Florida medspa running on athenahealth, Sept 14 to Oct 9. Revenue is money confirmed on the register or by the clinic, plus visits patients attended that are not yet matched to a payment, at list price. Read the full case study →
She doesn’t sound like a phone tree. Judge for yourself.
That line ran with the clinic’s own schedule, its own register and its own intake forms. Yours would too.
- HIPAA compliant
- BAA with every clinic
- Works with 20+ EHRs
- A person on your team signs off
Front office to back office. Start with one.
Each one is a job your team does by hand today. Switch on one, add the next when it has earned it. Every workflow writes to your EHR, and a person on your team signs off.
- 01Front dooryour free 48 hours start hereYour front desk lead signs offEvery call, text and web request answered and booked.lands withAnswer, book and call back missed calls
- 02Scheduling and capacityYour office manager signs offReminders, waitlist and same-day backfill, so the day stays full.lands withReminders plus same-day backfill
- 03Retention and recallYour owner or marketing lead signs offPatients brought back on their clinical interval, not when someone remembers.lands withRecall by clinical interval
- 04Documents and referralsYour referral coordinator signs offThe fax pile read, matched to the chart and finished.lands withReferral fax to booked visit
- 05Insurance and authorizationsYour authorization coordinator signs offCoverage checked at booking, authorizations tracked to an answer.lands withCoverage check at booking, plus auth packets for your top codes
- 06After the visitYour provider or nurse signs offFollow-ups, procedure prep and check-ins that happen on their own.lands withFollow-up booked from the signed note, plus procedure prep
- 07Revenue cycleYour billing lead signs offCharges captured and claims scrubbed before they leave, every payment matched.lands withCharge capture and claim scrub, before the claim leaves
- +Visibility and controlYou sign off, on every oneOne screen, a switch per job, approvals, and a receipt for everything Intuo does.lands withevery workflow, from day one
Gigi plus one job, live on your phone line and in your EHR. Pick the job that eats your team’s day and watch it get finished. It starts with a short call to connect your EHR, with a BAA signed first.
- HIPAA compliant
- BAA with every clinic
- Works with 20+ EHRs
- A person on your team signs off
We don’t sell you a login. We take the weight off your team.
After the 48 hours, we spend up to four weeks inside your office, beside your people. We learn how your clinic actually runs, wire it together, and keep building until the work stops landing on them.
- Week 1Sit with your teamWe watch how the work really moves: the phones, the fax line, the chart, the register.
- Week 2First workflow liveYour rules, your forms, your EHR. Tried on your real data before it touches a patient.
- Week 3Tune it side by sideYour team approves each step. We adjust it until it works the way they would.
- Week 4Build the next oneYour team knows every switch. We pick the next job off their plate and start again.
HIPAA compliant. A BAA with every clinic.
We sign a business associate agreement with every clinic before anything touches your chart. Patient data stays protected end to end, and every job leaves a receipt you can read.
The same seven workflows, tuned to your specialty.
Each page walks the jobs that clinic knows by name, step by step, with who at the clinic signs off.
We don’t take messages.
We finish the work.
Start with the one job that eats your team’s day. The rest are there when you want them.
- HIPAA compliant
- BAA with every clinic
- Works with 20+ EHRs
- A person on your team signs off