Every visit, in the right week.
Intuo books a new pregnancy in the week your providers set, keeps every prenatal visit and ultrasound on schedule, and follows every Pap and HPV result to a released result and a booked next step.
A new OB patient calls at . Your desk closed at 6.
- 017:40 PM
Gigi answers on the first ring and works out what they need.
Your desk closed at 6. A new patient just had a positive pregnancy test. No phone tree, no voicemail: Gigi asks what a good front desk would ask, and nothing more.
todayVoicemail. A callback tomorrow, if they pick up.incoming · desk closed(504) ••• 4417 · answered on ring 1Hi, I just got a positive test. When should I come in?Congratulations. Let’s set up your first visit at the right time. Have you been in to see us before?No, first time. Mornings are easier for me.new patientfirst prenatal visitprefers mornings - 027:42 PM
She checks your chart and books a real opening.
No record in your EHR, so it’s a new patient visit and no duplicate chart. The times are real openings from your EHR’s schedule, and the booking is written straight into it: right visit type, right provider.
todayPhone tag to find a time that is actually open.your EHRPatient search · schedule · bookingDana R. · (504) ••• 4417no match · new patientTue · 2:00 PMDr. OkaforThu · 10:30 AMmornings · chosenThu · 3:15 PMDr. OkaforWritten to your EHRDana R. · New OB visit · Thu 10:30 AM · Dr. Okafor - 037:44 PM
One text, and they pay the deposit and sign intake from their phone.
The deposit lands in your own register, matched to the visit. Your own intake forms, rebuilt for a phone screen, come back signed and file themselves to the chart.
todayCard numbers over the phone. A clipboard in the waiting room.text · 7:44 PMYou’re booked for Thursday at 10:30 AM with Dr. Okafor. A deposit holds your spot: pay here. Your new-patient forms take about 5 minutes: start here.Deposit · paid7:52 PM · in your register, matched to Thursday’s visitIntake · signed8:06 PM · history, consent, HIPAA, ID + insurance, filed to the chart - 048:00 AM
Your team walks in to a ready patient.
Booked, paid and signed, on Thursday’s schedule. Nobody returned a call, took a card number or chased a form. The reminder goes out Wednesday.
todayThe first hour of the day spent on last night’s voicemails.9:00 AM · Follow-upestablished9:45 AM · Lab reviewestablished10:30 AM · Dana R. · New patientpaid · signed11:30 AM · Follow-upestablishedyour team’s time0 mincall to ready26 minreminder queued · wednesday
- HIPAA compliant
- BAA with every clinic
- Works with 20+ EHRs
- A person on your team signs off
Four jobs every OB/GYN clinic knows. Finished for you.
A positive test at home becomes a first prenatal visit, booked in the right week.
She calls after a positive test. Gigi asks the questions your desk asks, like the first day of her last period.
The first visit is booked in the week your providers set for a new OB patient, with the right provider.
Her insurance card and intake come by text, and coverage is checked before the visit.
A reminder goes out with what to bring, and the visit, coverage and intake are on the chart.
Every prenatal visit and ultrasound is booked on the schedule your providers keep.
Before she leaves, Intuo books her next visits on the schedule your providers set for her.
The anatomy ultrasound is booked in its window, and any authorization her plan needs is started.
A missed visit gets a kind text and two real times the same day.
Your team sees one list: who is on schedule, who is not, and who was already texted.
Every Pap and HPV result is filed, released by the provider, and followed to a next step.
Every Pap and HPV test is tracked until its result is filed. Two weeks with nothing back becomes a task for your MA.
The result goes to the provider, who reviews and releases it. Nothing reaches the patient before that.
The patient hears “your results are ready”, never the result itself, with times to talk.
If the provider orders a follow-up, like a colposcopy, Intuo books it inside your window and sends the prep.
Patients due for their annual exam are invited back before your wait.
Intuo finds patients past their annual exam with nothing booked, from the history in the chart.
A personal text goes out early enough to beat your wait for a visit.
Where annuals are self-bookable, they book online. Otherwise your desk gets a clean request.
Overdue by a year or more? One more note, then they go on your desk’s list.
20 days of calls. Here’s what happened.
A Florida medspa running on athenahealth, Sept 14 to Oct 9. Revenue is money confirmed on the register or by the clinic, plus visits patients attended that are not yet matched to a payment, at list price. Read the full case study →
She doesn’t sound like a phone tree. Judge for yourself.
That line ran with the clinic’s own schedule, its own register and its own intake forms. Yours would too.
- HIPAA compliant
- BAA with every clinic
- Works with 20+ EHRs
- A person on your team signs off
Front office to back office. Start with one.
Each one is a job your team does by hand today. Switch on one, add the next when it has earned it. Every workflow writes to your EHR, and a person on your team signs off.
- 01Front dooryour free 48 hours start hereYour front desk lead signs offEvery call, text and web request answered and booked.lands withAnswer, book and call back missed calls
- 02Scheduling and capacityYour office manager signs offReminders, waitlist and same-day backfill, so the day stays full.lands withReminders plus same-day backfill
- 03Retention and recallYour owner or marketing lead signs offPatients brought back on their clinical interval, not when someone remembers.lands withRecall by clinical interval
- 04Documents and referralsYour referral coordinator signs offThe fax pile read, matched to the chart and finished.lands withReferral fax to booked visit
- 05Insurance and authorizationsYour authorization coordinator signs offCoverage checked at booking, authorizations tracked to an answer.lands withCoverage check at booking, plus auth packets for your top codes
- 06After the visitYour provider or nurse signs offFollow-ups, procedure prep and check-ins that happen on their own.lands withFollow-up booked from the signed note, plus procedure prep
- 07Revenue cycleYour billing lead signs offCharges captured and claims scrubbed before they leave, every payment matched.lands withCharge capture and claim scrub, before the claim leaves
- +Visibility and controlYou sign off, on every oneOne screen, a switch per job, approvals, and a receipt for everything Intuo does.lands withevery workflow, from day one
Gigi plus one job, live on your phone line and in your EHR. Pick the job that eats your team’s day and watch it get finished. It starts with a short call to connect your EHR, with a BAA signed first.
- HIPAA compliant
- BAA with every clinic
- Works with 20+ EHRs
- A person on your team signs off
We don’t sell you a login. We take the weight off your team.
After the 48 hours, we spend up to four weeks inside your office, beside your people. We learn how your clinic actually runs, wire it together, and keep building until the work stops landing on them.
- Week 1Sit with your teamWe watch how the work really moves: the phones, the fax line, the chart, the register.
- Week 2First workflow liveYour rules, your forms, your EHR. Tried on your real data before it touches a patient.
- Week 3Tune it side by sideYour team approves each step. We adjust it until it works the way they would.
- Week 4Build the next oneYour team knows every switch. We pick the next job off their plate and start again.
HIPAA compliant. A BAA with every clinic.
We sign a business associate agreement with every clinic before anything touches your chart. Patient data stays protected end to end, and every job leaves a receipt you can read.
The same seven workflows, tuned to your specialty.
Each page walks the jobs that clinic knows by name, step by step, with who at the clinic signs off.
We don’t take messages.
We finish the work.
Start with the one job that eats your team’s day. The rest are there when you want them.
- HIPAA compliant
- BAA with every clinic
- Works with 20+ EHRs
- A person on your team signs off